Hello All..........I recently upgraded my VMM Server 2012 R2 to the last rollup and subsequently updated the Agent on Host Servers as well. On most servers, the agent was updated, but two-2 servers are failing to update the agent.
I have tried following:
1. I have tried rebooting and pushing agent again. This gives an error in the Console that there is already an agent in place on the Managed Computer which should be removed first before newer agent installation. So, I manually uninstalled the agent on the Host and tried to push the agent again with the same error. Couple of things are interesting to note here is that even after uninstall of the VMM Agent, the service remains running on the Host somehow.
2. I have also tried to manually install agent as well. This give the same error that I get at the Console that I need to remove the old agent before installing new one. So, I go ahead and do that, but still face the same issue. And again, the service remains running even after uninstall. The other thing to note is that even with the older agent version, I could only see one Program in the Software's Installed i.e. VMM DHCP Agent. Generally, two programs are installed (VMM Agent and VMM DHCP Agent). And in my case there is only VMM DHCP Agent visible in the Programs and that is the case with both the servers facing issues. Other servers have both VMM Agent and VMM DHCP Agent.
So, I am completely stumped how to resolve this?